PANRITA: Journal of Science, Technology, and Arts https://journal.dedikasi.org/pjsta <hr /> <p align="left"><strong><img style="float: left; height: 268px; margin-left: 2px;" src="https://journal.dedikasi.org/public/site/images/ojs-admin/1628421913.png" width="349" /></strong></p> <p><strong>PANRITA: Journal of Science, Technology, and Arts (PJSTA)</strong> is a journal published by the Putra Bangsa Dedication Foundation in collaboration with the Indonesian Panrita Scholar Research Association which aim to develop science, technology, and the arts. This journal is published regularly twice a year in June and December.</p> <table class="data" bgcolor="#EAECEE"> <tbody> <tr valign="top"> <td style="width: 25%;"><strong>Journal title</strong></td> <td><strong>:</strong></td> <td><a href="https://journal.dedikasi.org/pjsta"><strong>PANRITA: Journal of Science, Technology, and Arts</strong></a></td> </tr> <tr> <td style="width: 25%;"><strong>J. Abbrev.<br /></strong></td> <td><strong>:<br /></strong></td> <td><strong>PJSTA<br /></strong></td> </tr> <tr valign="top"> <td style="width: 25%;"><strong>Frequency</strong></td> <td><strong>:</strong></td> <td><strong>Annually</strong></td> </tr> <tr valign="top"> <td style="width: 25%;"><strong>DOI</strong></td> <td><strong>:</strong></td> <td><strong>-</strong></td> </tr> <tr valign="top"> <td style="width: 25%;"><strong>Online ISSN</strong></td> <td><strong>:</strong></td> <td><strong>2809-3674</strong></td> </tr> <tr valign="top"> <td style="width: 25%;"><strong>Editor-in-chief</strong></td> <td><strong>:</strong></td> <td><strong><a href="https://sinta.ristekbrin.go.id/authors/detail?id=6679007&amp;view=documentsgs" target="_blank" rel="noopener">Dedi Gunawan Saputra</a></strong></td> </tr> <tr valign="top"> <td style="width: 25%;"><strong>Publisher</strong></td> <td><strong>:</strong></td> <td><a href="https://dedikasi.org" target="_blank" rel="noopener"><em><strong>Yayasan Dedikasi Putra Bangsa</strong></em></a></td> </tr> </tbody> </table> <hr /> Yayasan Dedikasi Putra Bangsa en-US PANRITA: Journal of Science, Technology, and Arts 2809-3674 <h3><strong>All articles published in this journal are licensed under <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank" rel="noopener"><em>Creative Commons Attribution (CC BY) 4.0 International License</em></a>.</strong></h3> <p>You are free to:</p> <ul> <li class="show"><strong>Share</strong> — copy and redistribute the material in any medium or format;</li> <li class="show"><strong>Adapt</strong> — remix, transform, and build upon the material<br />for any purpose, even commercially.</li> </ul> <h3>The licensor cannot revoke these freedoms as long as you follow the license terms.</h3> <ul> <li class="show"><strong>Attribution</strong> — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.</li> <li class="show"><strong>No additional restrictions</strong> — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.</li> </ul> A Analysis of the Influence of Service Quality on Public Satisfaction in The Covid-19 Pandemic Time at Dadi Mulya Village Office, Samarinda Ulu District https://journal.dedikasi.org/pjsta/article/view/42 <p>In this study it was intended to find out and analyze the effect of service quality on community satisfaction during the Covid-19 pandemic at the Dadi Mulya Village Office, Samarinda Ulu District, Samarinda City. The results of the calculation of the correlation coefficient value (r) = 0.770 means that there is a close relationship between the service quality variable and the community satisfaction variable, and it can be stated that there is a positive and one-way relationship between the community satisfaction and service quality. The coefficient of determination (r2) = 0.5924 indicates that the effect of service quality (variable X) on community satisfaction (variable Y). So service quality contributes to community satisfaction of 59.24% and the remaining 0.4076 or 40.76% is influenced by other variables not explained in this equation. From the calculation results it is known that the t value is 9.259 while the t table with an alpha of 0.05 and a significant level of 95% is 2.001. This shows that the calculated t value is greater than the t table value, thus the hypothesis proposed previously can be accepted or the correlation is significant.</p> Sattar Sattar Copyright (c) 2023 Sattar Sattar https://creativecommons.org/licenses/by/4.0 2022-12-31 2022-12-31 2 2 1 5